Last updated: July 26, 2026

Thank you for shopping with LiveLux Home. Please read our shipping policy carefully before placing your order.

1. Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed after 5:00 PM EST, or on weekends or public holidays, will begin processing on the next business day.

2. Shipping Rates & Estimated Delivery

We currently offer the following shipping option, via FedEx:

  • Standard Shipping — 3–6 business days in transit (4–8 business days total including handling) — $6.95, free on orders over $100

Express shipping is not currently offered. Note: Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues or other factors outside our control.

3. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number on the FedEx website to track your package in real time.

4. Shipping Restrictions

We currently ship to all 50 U.S. states. We do not offer international shipping at this time. We are unable to ship to P.O. Boxes or APO/FPO addresses.

5. Lost or Delayed Packages

If your package has not arrived within 3 days of the estimated delivery date, please contact us at support@liveluxhome.com. We will open an investigation with the carrier and work to resolve the issue as quickly as possible.

6. Contact Us

For shipping-related questions, please reach out to us at:

  • Email: support@liveluxhome.com
  • Response time: within 1 business day
  • Business hours: Mon–Fri, 9am–5pm EST